Shipping & Ordering Policies
Shipping Information:
***During the hot summer months, there is a possibility that nutrition bars will melt during shipping. Please keep this in mind before ordering. If you have any doubt, do not purchase nutrition bars during the summer months. We DO NOT accept any returns on nutrition bars for any reason during June - September.***
Orders placed Monday – Friday before 2pm CST usually ship the same day. We make a concerted effort to keep our inventory 100% accurate as we run a live inventory with our website. Therefore when you choose a product the website will display whether or not the product you are ordering is available or out of stock. If an item is out of stock and you decide to order it we will call or e-mail you within 24 business hours letting you know the status of your order. Our goal is always to get your order out to you as fast as possible. We’ll even chase down the UPS / USPS truck to get your order out the same day! Please note we do not split shipments so if you order an out of stock item we will wait for that item to return to stock before shipping your order.
Shipping in the 48 Contiguous United StatesStandard shipping (4 - 7 business days < 1 lbs) or (2 – 5 business days >= 1 lbs) 48 contiguous states only: These packages are shipped for a flat rate starting at $4.99. Although we call this standard shipping these packages reach 99.6% of the country within 4 business days! This is due to our 10,000 square foot warehouse centrally located just outside of Chicago. For heavier packages shipped to a PO Box we will request a physical address. This is the best option to receive your package quickly at a great price.
UPS Next Day Air, UPS 2nd Day Air, and UPS 3 Day Select are available for additional charges. The fees for these methods are calculated based on the weight and destination of the package.
Free Shipping: If an item is marked for free shipping it will get you free shipping on just that item, so if you order just that item or other items marked for free shipping your order ships free. If you order other items not marked for free shipping the weight of the item(s) marked for free shipping is/are not included in the weight of your package and will be billed the flat rate (with the exception of ready to drinks).
Priority Shipping (2 - 4 business days) 48 contiguous states only: These packages are shipped for a flat rate of $7.99 to guarantee you will receive in stock items within 2 - 4 business days and is only applicable to packages < 1 lbs. Standard shipping (referenced above) for these packages has an average time in transit of 4.2 days so if you are not in a rush to get your package you can save $.
Alaska and Hawaii ShipmentsPackages to Alaska and Hawaii are shipped via USPS Priority Mail. UPS services are available for additional charges which will be displayed on the shipping page before you enter your credit card information. The charges are calculated based on the weight and destination of the package.
Time in transit: Please note all orders will receive a tracking number via email as soon as your order is downloaded into our system.
UPS Ground – Please check the UPS Ground Time-In transit map below to check the estimated delivery time of your package once it has been shipped. Here's our latest on-time performance summary from UPS (Please note this is the % of orders delivered within the time frame listed. For instance within 3 days 80.6% of packages arrived to their destination).
- 1 Day 11.7%
- 2 Days 54.0%
- 3 Days 80.6%
- 4 Days 99.6%
- 5+ Days 100%
- USPS Priority Mail - Most orders arrive in 2 – 3 days.
